Privacy Policy

This policy is issued by Superior Scale, Thunder Bay, Ontario, which operates this website for Slurp It, a Vietnamese kitchen and bubble tea bar at 200 Red River Road, Thunder Bay, Ontario. In this policy, "we", "us", and "our" mean Superior Scale. It explains what personal information we collect, why we collect it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Contact details you give us — for example, your name, phone, and email when you call, message us, or place a catering order.
• Order details — items you order, special requests, pickup time. Online ordering is handled by our online ordering partner under their own policy.
• Site usage — basic analytics such as pages visited, device type, and approximate location based on IP.
• Messages sent through email or social media.

Why we use it

• To take and fulfill your order.
• To reply to questions, feedback, and catering requests.
• To understand which menu items and pages people care about.
• To keep the site secure and prevent abuse.

Sharing

We don't sell your information. We share it only with service providers who help us run the business — by category: website hosting, email, payment processing, analytics, sign-in and accounts, and database/backend services — and only what they need to do their job. We may disclose information if required by law.

Retention

We keep contact and order information for as long as needed for the purposes above and then delete it. Analytics data is kept in aggregated form.

Your choices

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We respond to these requests within 30 days. Email hello@superior-scale.com or write to Superior Scale, Thunder Bay, ON.

Children

The site is not directed at children under 13 and we don't knowingly collect their information.

Outside Canada

Some service providers process information outside Canada. When that happens, your information may be subject to the laws of those jurisdictions.

Changes

If this policy changes we'll update the "Last updated" date above. Significant changes will be noted on the homepage.

Contact and complaints

Privacy contact: Superior Scale, hello@superior-scale.com, Thunder Bay, ON. If you're not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.